MoneyCam
Help
Support
Answers to the questions we get most. Can't find what you're looking for? Email us — details at the bottom of the page.
How does the free tier work? +
You get 50 free scanned items when you sign up, no credit card required. Once you use them, you can subscribe to a paid plan for more.
How do I cancel my subscription? +
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to cancel anytime — MoneyCam doesn't handle billing directly.
How do I delete my account? +
Open the app, go to Settings → Delete Account. This permanently removes your account, your photos, and all your data immediately.
Is my data secure? +
Yes. Your photos are encrypted in transit and at rest, and stored in private cloud storage that only MoneyCam's servers can access. See our Privacy Policy for details.
What currencies does MoneyCam support? +
EUR and USD at launch, with more currencies planned for the future.
The app didn't detect my coins correctly. What do I do? +
MoneyCam uses AI to detect coins and banknotes, and it can occasionally make mistakes — especially with worn, overlapping, or partially visible items. Always double-check the result before relying on it for anything important.
Still need help?
We read every message and typically reply within a couple of days.